SSL SECURE PAYMENT AND NAVIGATION
Communication with our servers is encrypted following the SSL protocol (Secure Sockets Layers) with 256-bit encryption. This allows two essential things to protect communications and provide security to our customers.
Whenever SSL is active it means that you are connected reliably with us. The page where you are is not a fake.
Whenever SSL is active, any data that you send to us will be encrypted to our servers and its interception is technically impossible. So entering your personal information is completely secure.
To find out if SSL is active, just look for a small padlock next to the address at the top of the browser. You can also find out by checking that our address starts with https: //
WAYS OF PAYMENT IN OUR BOUTIQUE
We have the following payment methods:
Credit / debit card (multisafepay)
PayPal (also accepts credit card)
Income or bank transfer (consult - only exceptional cases)
Payment on delivery (only for domestic shipments) + € 3.
Paying by credit card on our website is safe, easy and convenient. We accept all types of cards that are compatible with our platform. At éccolashop we do not see or store your credit card information. We work with the TPV VIRTUAL MULTISAFEPAY gateway that will be responsible for carrying out the card payment process. By adding your data to the payment gateway, this information is sent directly to our bank branch to process the payment and process your order instantly with complete security and in a transparent and confidential manner.
For security, our gateway may request to enter a security code that is sent through the mobile (3d Authorization). If you do not receive the code or your card is not accepted, we recommend that you contact your bank. We can help you in the process, but we are not responsible for accepting the decline of a card.
You can get in touch by Whatsapp to 600357180 and ask for help and we can contact you as soon as possible following a strict order of consultations at the usual time: From Monday to Friday from 10:00 a.m. to 1:30 p.m. and from 5:00 p.m. to 7 p.m. :30 hours.
PAY WITH PAYPAL (also accepts credit card)
With PayPal you can instantly send a fast and secure payment using your own gateway. You must be a registered customer in Paypal to be able to use this payment method.
In addition, Paypal will allow you to pay with the following credit card after starting your session: CB, Visa, MasterCard, Amex, Aurore, Cofinoga, 4 stars.
Making the payment with PayPal you do not have to provide any personal banking data and you can buy with the security and guarantee of safe purchase and resolution of incidents and disputes that said entity offers its users.
You can track the status of your payment at any time through your PayPal platform.
INCOME OR BANK TRANSFER (ONLY IN EXCEPTIONAL CASES)
It may be the case that one of our commercials allows you the option of payment by bank transfer. You will be informed of the account number and the information you must add in the "subject" field. As soon as we receive the notification from our bank that we have received the full amount, we will begin to process the order. This option is not available for purchases directly by web.
We will follow a strict order to send our stock based on the clients from whom we first receive the payment. To prepare your order and make a pre-booking of your purchase we recommend that you send us a proof of income or transfer.
Keep in mind that bank transfers between different entities are generally effective at 5:00 PM and may take a couple of business days to be reflected in our account.
Our account number where you must make the deposit is:
HOLDER: ZAIRA ZARATE MUÑIZ
IBAN: ES15 0075 1128 1106 0010 8687
CONCEPT: Order reference.
CASH ON DELIVERY
For orders sent to the mainland, the Balearic Islands or Portugal, you can request "Cash on Delivery" as a method of payment.
It is necessary that the shipping data are complete (including ID and a valid mobile phone) so that we accept a shipment against reimbursement. We reserve the right to cancel a purchase against reimbursement if we consider it appropriate. We will always notify the client if this situation occurs.
The way to pay cash on delivery is very simple. A courier will go to your home and will charge you the amount of your purchase. Normally they usually contact us in advance to inform you of the amount, but we recommend that you have it prepared 24 hours after placing your order.
This service has an additional cost of € 3.
We reserve the right to modify or cancel any mode of payment without any reason or notice. These changes will be applied to orders that have not been sent and can even cancel those that have been paid. In this case, the full reimbursement of the same will be applied.
Eccolashop reserves the right to restrict certain forms of payment to certain customers if you suspect or have problems in paying with previous orders.